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Effective Teleconferencing For Effective People

By Roy Copeland


Teleconferencing is, probably, the most effective social interaction breakthrough of the 20th century. The idea is to allow a group (three or more people) interactive communication through an electronic avenue between people at numerous locations!

Teleconferencing is being used in the following forms right now:

- Audio conferencing, making use of telephones

- Video conferencing, using interactive televisions with sound,

- Digital conferencing, employing printed communication over computers and keyboards.

Rewards:

Large cost saving on group meetings that includes cost of traveling, setting up the venue, food, and other related costs.

Meetings are focused and less time is lost.

People and speakers who cant spare effort for face-to-face meetings can participate.

Disadvantages:

The most basic hassle with teleconferencing is technical failure. A nightmare for all organizers, teleconferencing also requires basic training or orientation for participants in use of methods. Teleconferencing is also a hindrance in interpersonal social interaction required for negotiation and bargaining.

It is also awkward to break ice during a teleconference and establish a connection between participants. A profitable teleconference depends on detailed planning of the event.

The upcoming tips can help you have a better teleconferencing session:

Plan the Agenda

It is 100% imperative that you think through your items on the agenda. The agenda itself ought to be evident, well defined and should spell out the expectations from the participants. Keep in mind the participation and if you expect an input from everyone on every item, then make sure that you have built in sufficient time for the meeting. Also, suggest to the participants that they go over the agenda before the teleconference.

Technically Sound

It is essential that all participants have prior access to dial in number and pass-codes. You must also convey if you are offering a toll-free number. Check all products before the conference and ensure that you have a back plan for technology failure.

Getting there

If you are the facilitator, it makes sense to be the first one online. A team-building exercise could help get the meeting to a good start (specifically if the group is diverse and is meeting for the first time!). Be careful to establish the protocol and the talking order to avoid confusion and a situation where one person monopolizes the meeting.

Teleconferencing Etiquette

Least disturbance should be the decorum of all teleconferences. As a participant it is your job description to guarantee that you dont introduce noise in the form of noisy background, buzzing sounds of low class cordless phones, reception errors of cell phones any other noise like rustling paper or tapping pens. If the calls are long, the organizers must offer breaks at predetermined times.

If the call is an international one, be aware of accents and steer clear of speaking too fast.

Other Hints for Organizers

- Use names to get attention.

- Use more than one speaker to break monologue and boredom.

- Involve everybody and if required go around in circles asking for input.

- During breaks, pair off people to facilitate interaction.

- Share duties, like taking notes, with participants to encourage interaction.

- Do take inputs for which you need to be ready with constructive criticism forms.

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